Frequently Asked Questions (FAQ)

Welcome to Creative Content Studio! Below are some common questions about our services, booking process, and policies. If you have any additional questions, feel free to contact us.

What services do you offer?

We provide a range of content creation services, including:

Podcast Recording & Editing (audio & video)
YouTube Content Creation
Marketing Content Creation (including branded videos and promotional content)
Social Media Clips & Reels
Remote Podcast Editing & Production
You can find more details on our Services Page.

Who can use Creative Content Studio?

Our studio is open to individuals, businesses, influencers, podcasters, and content creators of all experience levels. Whether you're a beginner or a pro, we’ll help bring your content to life.

Where is Creative Content Studio located?

We are based at Thatcham House, Turners Drive, Berkshire, RG19 4QD.

What are your studio opening hours?

Our standard opening hours are:

Monday to Saturday: 09:00 - 17:00
Sunday: Bookings available on request

If you need a session outside of these hours, please contact us in advance to discuss availability.

Is parking available?

Yes! Parking is available in a dedicated car park outside of Thatcham House. Please park in the spaces immediately outside of Thatcham House.

The building is shared with other businesses – you can find us in Suite 21.

Do you offer refreshments?

Yes! We offer tea and coffee with oat milk. If you’d prefer another plant-based milk, please let us know in advance, and we’ll do our best to accommodate.

We do not serve dairy products.

Booking & Payment

How do I book a session?

You can book a session directly through our website or contact us for availability. All bookings must be paid in full at the time of booking to secure your slot.

Do you require a deposit?

No. We require full payment upfront to confirm your booking.

What payment methods do you accept?

We accept payments via:

Debit/Credit Card
Bank Transfer (upon request)

Cancellations & Rescheduling

What is your cancellation policy?

If you need to cancel or reschedule, you must provide at least 48 hours' notice.

Cancellations with more than 48 hours’ notice are eligible for a full refund or reschedule.
Cancellations made with less than 48 hours’ notice will not be eligible for a refund.

Can I reschedule my session?

Yes! If you provide at least 48 hours’ notice, we will work with you to find a new date that suits your schedule.

During Your Session

What time should I arrive for my booking?

Please arrive at least 10 minutes before your scheduled session to allow time for setup.

Do you provide technical support?

Yes! Our team will be on hand to assist with equipment setup and ensure your session runs smoothly.

Can I bring guests or a co-host?

Yes! When booking, you will be able to select which recording set you’d like to use, based on your needs. Each set accommodates a different number of people, with a maximum of 4 people per session.

Please ensure you select the correct option when booking so we can set up the studio accordingly. If you need to change your setup after booking, please contact us as soon as possible.

Do you provide editing services?

Yes! We offer full editing services for podcasts, videos, and marketing content. The cost of these services is negotiated per project, depending on the complexity and requirements.

If you are interested in editing services, please select the relevant option at the time of booking, and our team will reach out to discuss your needs in more detail and provide a tailored quote.

Can I use my own equipment?

No. Our studio is fully equipped with professional-grade equipment to ensure the highest quality for your recordings. Our team is trained to operate and optimize our setup for the best possible results.

What equipment do you use?

We use industry-standard equipment to deliver high-quality podcast, video, and marketing content. Our setup includes:

🎥 Video Recording & Switching

Blackmagic Pocket Cinema Camera 4K (x3)
Blackmagic ATEM Mini Pro ISO (Video Switcher)

🎙️ Audio Recording & Processing

Shure SM7B Microphones (x4)
Fethead Preamps (x4)
Rodecaster Pro (Podcast & Audio Mixer)

💡 Lighting

GVM 1200D LED Lighting

🎬 Editing Software

DaVinci Resolve & Final Cut Pro for video editing
Logic Pro for audio processing & editing

Our professional equipment ensures a studio-quality production every time.

Post-Session & Deliverables

How soon will I receive my files?

We aim to deliver raw files and live cuts within 48 hours. Edited content will have a longer turnaround, depending on the complexity.

Can I request changes to my edited content?

Yes! We allow one round of revisions at no extra cost. Additional revisions may incur extra charges.

Do I own the content created in my session?

Yes! You own full rights to all content recorded during your session.